Like other businesses, CSA is monitoring the spread of the Novel Coronavirus and looking at opportunities to address our customers needs during this new challenge.
While nobody knows exactly what the coming days, weeks, or months will bring, we are evaluating how we can support our candidates and code authorities. Most testing centers were closed through March and April. Some have opened and some will be closed into July. Those that are opening are limiting the number of available seats to provide social distancing. This combined with the back-log of candidates trying to test has resulted in some centers booked for a month or more. Make sure to check other centers as some do have availability within days.
We have notified some of the AHJ's of this impact and they are evaluating their policies with regards to expirations and their local policies.
Due to the number of candidates being re-scheduled during the closed period we recommend you schedule your date as soon as you get your email from PSI (1-2 business days after submitting request to CSA). Please make sure to study and try to avoid canceling or changes as the centers need to make sure all available seats are filled to catch up.
If you have made a payment but cannot get an exam scheduled, please email us ASAP so that we can look into extending the eligibility before it expires. Make sure to include the name of the candidate affected. Make sure to look at other testing centers that may still be open, realizing that with potential increased illnesses in areas, centers could close again at any time.
We removed the link to PSI that showed the status of their testing centers as it was not being updated by PSI and was providing inaccurate information. The best option to know if a center is open is to visit our "Test Info" page. Near the bottom of Test Info is a link to check available times and centers. This will likely provide more accurate information.
We understand that these assessments are important. However, please make sure that if any candidate is experiencing flu-like symptoms they DO NOT go to a testing center. Even if symptoms occur the day of the exam, do not go. Visit the PSI Schedule link to cancel an exam. If you have any problems, please email CSA and we will assist.